Refund policy

You can always contact us for any question at pamperedpetalco@gmail.com. 

Damages and issues

Please inspect your order upon receipt and contact us immediately if a delivery is incomplete or damaged, so that we can evaluate the issue and make it right. We are not responsible for damage to deliveries left outside for any period of time, due to the delicate nature of our products. Unfortunately, we cannot accept any returns

Refunds

We will notify you once we’ve evaluated your issue, and let you know if the item(s) will be refunded or replaced. If a refund is approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at pamperedpetalco@gmail.com.